Beachwood does not offer money back on returned goods. We do happily exchange goods or issue a credit note if they are returned in perfect condition within 7 days of purchase. Proof of purchase is required.
Credit notes must be redeemed within 3 months and used within one purchase.
Please choose furniture carefully as we do not have a ‘try before you buy’ policy. There is an exception for a few items such as dining chairs.
For custom orders that are cancelled, the deposits are non-refundable. Cancelled lay-bys will incur a 35% handling fee and the outstanding amount will be given as a credit note.
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